Shipping & Return Policy

Deliveries are made only for confirmed orders where customers have opted for shipping.

📦 During checkout, customers are required to provide a complete shipping address, contact number, and any specific delivery instructions.

🚚 Orders are typically delivered within 2 to 7 working days depending on product availability and location.

📍 We use reliable courier partners to ship your products. Once shipped, a tracking link will be shared via WhatsApp or email.

📌 Please note that delivery delays caused by courier services or external circumstances (like weather or holidays) are beyond our control.

At Ranu Creations, each order is packed with love and care. If there’s an issue with your order, we’re here to help!

✅ Returns/Exchanges are accepted only if:
– The wrong product was delivered
– The product was damaged during transit

❗ Custom or personalized orders are **not eligible** for return or exchange.

📅 Customers must notify us within **48 hours** of delivery for any issues.

📷 Please provide clear photos of the issue and the packaging when reaching out.

💸 Refunds (if applicable) will be processed within **7 working days** after we receive the returned item and verify the issue.

🔁 Exchange is subject to product availability. If unavailable, a refund or store credit will be provided.

We’re just a message away! Reach out to us for queries, order updates, or return requests.

📞 WhatsApp: +91 90826 72245
📧 Email: ranucreationsofficial@gmail.com