Shipping & Return Policy
Deliveries are made only for confirmed orders where customers have opted for shipping.
📦 During checkout, customers are required to provide a complete shipping address, contact number, and any specific delivery instructions.
🚚 Orders are typically delivered within 2 to 7 working days depending on product availability and location.
📍 We use reliable courier partners to ship your products. Once shipped, a tracking link will be shared via WhatsApp or email.
📌 Please note that delivery delays caused by courier services or external circumstances (like weather or holidays) are beyond our control.
Return & Exchange Policy
At Ranu Creations, each order is packed with love and care. If there’s an issue with your order, we’re here to help!
✅ Returns/Exchanges are accepted only if:
– The wrong product was delivered
– The product was damaged during transit
❗ Custom or personalized orders are **not eligible** for return or exchange.
📅 Customers must notify us within **48 hours** of delivery for any issues.
📷 Please provide clear photos of the issue and the packaging when reaching out.
💸 Refunds (if applicable) will be processed within **7 working days** after we receive the returned item and verify the issue.
🔁 Exchange is subject to product availability. If unavailable, a refund or store credit will be provided.
Need Help?
We’re just a message away! Reach out to us for queries, order updates, or return requests.
📞 WhatsApp: +91 90826 72245
📧 Email: ranucreationsofficial@gmail.com